Shipping & Returns

 

Shipping Information

  • Shipping Method - I ship using USPS Priority when possible and UPS for larger items. In stock items are mailed within 5 business days of purchase. Made to order pieces are shipped 2-3 weeks from order placement, depending on size.

  • Shipping Charges -If you order multiple items, shipping charges may exceed actual cost. I will pack them as efficiently as possible and refund the difference.

  • Damages - Ceramics are fragile! I pack with the utmost care and use recyclable materials when possible, but sometimes orders may arrived damaged. If so, please photograph the broken work, including pictures of packing materials and contact me within 72 hours.

  • Return policy - Returns are evaluated on a case by case basis. I do not strive for perfection in my work and embrace the wonkiness of the ceramic process. Things likely won’t be perfectly round and glaze variations are common. If these imperfections are outside of your liking, please contact me. I will accept returns, however the return shipping cost will be the responsibility of the buyer.

  • Local Pick-Up - Please contact me to arrange a pick up time. In busy times during on-line shows or at the holidays, I may set specified pick-up blocks.

  • Local Delivery - I will deliver to the billing address unless otherwise specified and will send an email notification on delivery day.